Brand Ambassador Terms of Service (Updated July 2026)

Welcome to Zenlightful Snacks!

Thank you for being a member of our Brand Ambassador program.

The following terms and conditions apply to anyone accessing or using the Program, whether as a merchant (“we” or “merchant”) or as a Brand Ambassador (“you” or “Brand Ambassador”) who refers customers to use the merchant's product or service.

By joining the program, Brand Ambassadors accept to use the Program in the manner stated in these Terms and Conditions and are bound by them. You are not authorized to register as a Brand Ambassador or participate in the Program in any way if you do not agree to these Terms and Conditions in their entirety.

1. Social Media & Content Guidelines

As a Zenlightful Snacks Brand Ambassador, you agree to adhere to the following content creation and posting guidelines:

  • Tagging & Hashtags: You agree to tag our official brand accounts on Instagram and Facebook and utilize our designated community hashtags (#ZenlightfulSnacks, #Proteinbar, and #Highfibersnacks) on all promotional content.
  • No Feed Posting of Acceptance Notifications: To maintain the organic nature of our program, you agree NOT to post screenshots, graphics, or text of your official ambassador acceptance email/notification directly onto your social media feeds.
  • FTC Compliance & Transparent Disclosures: You are legally required to clearly disclose your relationship with us on every promotional post. You may do this by using clear hashtags like #Ad or #Ambassador, or by explicitly stating in your text or video that you received the product for free from us (e.g., "Zenlightful Snacks sent me these free bars to try!"). The disclosure must be easy to spot and not buried.
  • Content Usage Rights: You grant Zenlightful Snacks the right to repost and share your photos, videos, and captions featuring our products on our official social channels, website, and marketing materials.
  • Non-Disparagement & Authentic Reviews: We value real, honest feedback from our community! We are not trying to stop you from sharing your genuine thoughts if a specific flavor or product isn’t your personal favorite. However, you agree to act in good faith and refrain from making malicious, hostile, or defamatory public statements that unfairly damage the reputation of Zenlightful Snacks. If you ever have a major issue or negative experience, we just ask that you reach out to us directly first so we can make it right!

2. Approve & Deny the Registration

In our sole and absolute discretion, we reserve the right to approve or deny ANY Brand Ambassador Program Registration. For the denial of your Brand Ambassador Program Registration, you will have no legal recourse against us.

3. Brand Ambassador Links & Coupon

Although an affiliate link is generated automatically, you can also create one for a single product or collection. If a customer clicks on someone else's affiliate links and afterwards clicks on yours, it's yours that counts.

On the dashboard, Brand Ambassadors may or may not be assigned to one discount code, with specifics and usage clarified. You will not receive a double commission if a customer clicks on the affiliate link and then uses the coupon code. If you have not been assigned a branded coupon, you aren't authorized to advertise it.

Brand Ambassadors may also promote the merchant's website on social media platforms such as Facebook and Instagram, as well as in print publications such as magazines and newspapers.

4. Commission & Payouts

If you refer a consumer to our website and they place a qualified order, you will be paid a commission based on the Commission structure. The commission amount is determined by the order value and does not include any additional fees (tax, shipping cost, etc.).

You must set payment details in your Brand Ambassador account settings to get the commission.

Payments will be made only for transactions that have been completed successfully. The Brand Ambassador Program is regulated by a fair usage policy, which allows the merchant to examine each and every conversion. Status of the commission is displayed in the Conversions tab and any paid commission will be listed on the Payouts tab. Transactions that result in cancellations, chargebacks or refunds are not eligible for payment.

5. Marketing Resources

Through the Marketing Resources tab, we may share promotional media with you, such as a banner, logo, or a specific collection promotion. To distribute on affiliate channels, you may either download the media or acquire the HTML embed code.

6. Network

If the Network tab is enabled, Brand Ambassadors can ask others to become their downline affiliates. If a downline affiliate successfully refers an order for the merchant store, the upline affiliate will receive a network commission based on the merchant's settings. Share the network link with other affiliates to invite them to join the network, and each affiliate who clicks on the link and registers will become a downline affiliate.

7. Cookie

We track customers who click on your link using cookies, thus, they must be using cookies so we can track them.

We cannot track a user who does not allow cookies or clears their cookies, so we cannot pay rewards on that person's activity.

Cookie duration is specified in the Brand Ambassador signup form. When a customer clicks on the affiliate's link or applies the coupon, the tracking day begins. During the cookie period, every purchase made by this client on the merchant's website will result in commissions to the Brand Ambassador (the customer will not be required to click on the affiliate link).

8. Prohibited Activities

You may not:

  • Use spam, unsolicited messages, or misleading communication.
  • Misrepresent your relationship with us.
  • Host or promote illegal or offensive content.
  • Use cookie stuffing or any fraudulent tracking method.
  • Purchase products through your own affiliate link.

Paid Search & Traffic Diversion Policy

You agree not to:

  • Bid on our brand/store/domain name (or variations/misspellings) on search engines.
  • Run ads pretending to represent us officially.
  • Direct paid ads to our website or use our domain as display URL.
  • Capture or divert our organic search traffic using paid ads.
  • Violations may result in account termination and forfeiture of commissions.

9. Exclusion from Brand Ambassador Program

If a Brand Ambassador wants to be dismissed from the affiliate program, they can send an email to: hello@zenlightfulsnacks.com.

Go ahead and refer!

We're delighted you've made it this far through this important information.

We wish you the best of luck. You can come back to these Brand Ambassador Program terms and conditions at any time, and if you have any questions, send an email to hello@zenlightfulsnacks.com for assistance.