Authorized Resale Policy
Authorized Resale Policy
Zenlightful Snacks, LLC (the “Brand Owner”) requires all Resellers (any person, business, or entity that purchases Brand Owner’s products with the intention of reselling or distributing) to agree and adhere to, and comply with this Resale Policy (this “Policy”).
Resellers who violate this Policy will lose their authorization to sell Zenlightful Snacks, LLC products and be considered Unauthorized Resellers. Unauthorized Resellers are prohibited from selling Zenlightful Snacks products, using the Brand Owner's intellectual property, or offering the Brand Owner's consumer warranty.
- Product Procurement. This Policy applies to all Resellers of Zenlightful Snacks, LLC products, regardless of where the products were purchased.
- Sales to End Users Only. Resellers may only sell Zenlightful Snacks, LLC products directly to end consumers, unless otherwise agreed upon in writing.
- Sales on Third Party Marketplaces. Resellers may not sell Zenlightful Snacks, LLC products on online marketplaces, including but not limited to Amazon, eBay, or Walmart without written permission from the Brand Owner. Resellers may sell the Products on their own e-commerce websites and physical stores
- Product Storage. Resellers must handle and store Zenlightful Snacks, LLC products safely and according to the Brand Owner's guidelines printed on the packaging. All products must be kept in secure, climate-controlled warehouses.
- Product Packaging and Display. Resellers must sell Zenlightful Snacks, LLC products in their original packaging. Any changes to the packaging, including relabeling, repackaging, bundling or debundling, or altering identifying information, are prohibited. Resellers may not advertise or display non-Zenlightful Snacks products alongside our products in a way that suggests they are affiliated with our brand.
- Intellectual Property. Resellers who comply with this policy have a limited, non-exclusive, non-transferable license to use Zenlightful Snacks, LLC's trademarks and copyrights for the purpose of selling our products. Resellers may not alter, modify, or use our trademarks and copyrights for any other purpose or in a way that harms our brand. Failure to comply with this policy may result in the revocation of the license and the loss of all associated rights. Brand Owner reserves the right to revoke this license at any time for any or no reason.
- Locations / Reporting. Resellers must track the products they purchase and store them in locations that comply with this policy. Upon request, resellers must provide the Brand Owner with a list of storage locations, an inventory of products, and physical access for the Brand Owner to verify the inventory.
- Product Inspection. Resellers must inspect all Zenlightful Snacks, LLC products upon receipt for damage, defects, or tampering. If any issues are found, the products must not be sold, and the Brand Owner must be notified immediately.
- Recall and Consumer Safety. Resellers must cooperate with the Brand Owner in any product recall or consumer safety initiatives to protect the well-being of end users.
- Customer Service. Resellers must maintain customer service channels to handle complaints, returns, and other customer service issues. Upon request, resellers must provide the Brand Owner with any related reports or information.
- Product Loss and Theft. Resellers must report any significant loss or theft of Zenlightful Snacks, LLC products to the Brand Owner immediately.
- Report Unauthorized Resellers. Resellers must report any suspected unauthorized sales or distribution of Zenlightful Snacks, LLC products to the Brand Owner immediately.
- Other Information, Documents and Reports. Resellers must provide the Brand Owner with any additional information or documentation requested to verify compliance with this policy and support warranty and customer service initiatives.